Common Questions

Kids Zone is closed until further notice.

Northwest Fitness is open!  Our current capacity is 20 people/hour, not including staff.  Please see below for details on memberships, cancellations, holds and refunds.

Dues will be placed back to your normal rate minus childcare. If you cannot come back at this time, please let us know.  Our normal hold rate will apply. The hold rate is $10 for all single member memberships and $20 for any memberships that have 2+ members on the account.  

Please wear masks upon entry into our facility.  We will go over policies and procedures with you, at that time.

We will be taking this opportunity to spruce up the club!  Our staff will be deep cleaning, cleaning carpets, fixing walls, touching up paint and reorganizing equipment. 

We are currently operating on limited staff and will get back to emails and voicemails as soon as we can. We are asking our members to please avoid cancelling your memberships unless you are moving or you legitimately cannot afford it.  When we can, holds will be processed on a one month at a time basis.  Refunds will not be issued for the month of March/April, as this closure was out of our control. We will re-evaluate moving forward. Please know that we want you to have a club to come back to.  Our rent, utilities and payroll don't stop either.  Please pray for those that have lost loved ones and that the worst is behind us!  We will fight to get this club re-opened, but we need your help!